Point of Sale Display: Gen 1

Client | Fivestars

Year | 2018

Sector | Consumer electronics, point of sale

Link | https://www.fivestars.com/

Point of Sale Display for collecting user data and offering repeat-visit loyalty rewards.

The Brief

Keydesign supported Fivestars, a startup offering loyalty and payment services to small businesses, by designing three generations of POS products as their user base increased, ultimately leading to their acquisition by SumUp. For this first product, they asked for a simple and low cost solution to trial the market.

Solution

We assisted Fivestars in creating and developing their first ever hardware product: a tablet enclosure that allowed easier customer input at point-of-sale, with a distinct Fiverstars visual identity. Our top priority was ensuring the intuitiveness and ergonomic design of the product, as it is frequently used by many people, often for the first time, emphasizing a seamless and user-friendly experience. The success of this first-generation product relied heavily on its serviceability and affordability. The product's maintenance-friendly design consists of just two easily disassembled parts.

Services

design research

branding and identity

ideation

user-centered design

ergonomics

prototyping

3D CAD modeling

surfacing

color

material

finish selection (CMF)

design documentation (tech pack)

collaboration with engineers and developers